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Telecommunication technology is the technology that enables us to communicate, in real-time, with anyone in the world. It combines information and communication technology to transmit visual and audio data over long distances through satellites, wireless networks, and fibre optics to name a few. Telecommunication technology (telecomm) is the basis of our increasingly remote and hyperconnected world, and the driving force behind new work and communication trends:
How has telecommunication technology evolved?
Beginning with the first ever telephone in the late 1800s to the emergence of video calls in the late 1900s, telecommunication innovations have taken the world by storm. With time, telecomm technology has only become more sophisticated, efficient, and affordable, placing an extreme amount of pressure on the evolution of this industry.
Persistent issues with current technologies and the growing digital and nomadic population present a need for better, faster, and more efficient telecomm technology with broader applications.
In response to demands, telecommunication companies have integrated several innovations:
5G Network & Internet of Things (IoT)
These technologies have allowed for the development of now-common telecomm services including live-streaming, virtual reality, and remote customer service, all while reducing costs. The 5G networks enables us to communicate at faster speeds and with less latency, and IoT devices allow for remote monitoring and maintenance. When combined, these two technologies form the foundation of many innovative services.
Artificial Intelligence & Augmented Reality
Artificial Intelligence (AI) and Augmented Reality (AR) technologies are transforming the world of telecomm; AI and AR gather information that enables telecomm companies to further understand the needs of their customers. As a result of these technologies, new products and telecommunication services have been created.
Cloud Computing provides telecomm companies with the ability to reduce their expenses and increase their growth, thus making telecommunication technology more accessible for all. Not only does cloud computing increase economic accessibility, but it has also created physical accessibility to goods and services. With cloud computing, telecommunication companies have been able to offer on-demand virtual services that are accessible from almost anywhere.
Similar to AI and AR, big data analytics provides telecom companies with information on trends, consumer behavior, usage patterns, and more. With this insight, telecom companies can strategize on which products and services to innovate next based on customer needs. Additionally, this information has enabled the personalization of telecomm products and services, improving the overall customer experience.
As illustrated above, innovations of all types are pushing the telecommunication sector forward. With big advancements in technology occurring daily, there is no doubt that this sector will continue to face an extreme pressure to advance. Luckily, there are several financial incentives available for R&D in this sector. Companies in this sector may be eligible for tax credits, sales tax recovery, and government grants to fund their projects. Speak with a Leyton consultant for free to determine your eligibility.
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