{"id":1891,"date":"2023-11-29T08:40:26","date_gmt":"2023-11-29T08:40:26","guid":{"rendered":""},"modified":"2026-07-26T16:23:47","modified_gmt":"2026-07-26T14:23:47","slug":"celebrating-uniqueness-a-deep-dive-into-leyton-uks-development-culture","status":"publish","type":"article","link":"https:\/\/leyton.com\/uk\/insights\/articles\/celebrating-uniqueness-a-deep-dive-into-leyton-uks-development-culture\/","title":{"rendered":"Celebrating uniqueness: A deep dive into Leyton UK’s development culture"},"content":{"rendered":"\t\t
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At Leyton UK, our employees are the driving force behind the exceptional service our clients receive. It’s their unique abilities and individuality that contribute to our vibrant work culture and continuous growth.<\/p>\n\n\n\n

But how do you implement professional development and coaching when you have a large, diverse workforce who learn and thrive in different ways?<\/p>\n\n\n\n

In this article, we take a closer look at Leyton UK\u2019s development culture by speaking to our Head of Sales Development, Jack Hankey and Senior Talent Development Manager, Josh Felton.  <\/p>\n\n\n\n

Celebrating uniqueness<\/h2>\n\n\n\n

Celebrating uniqueness lies at the heart of our successful talent development and sales enablement initiatives. By recognising people\u2019s differences and acknowledging that everyone performs and learns in different ways, we\u2019re able to unlock people\u2019s potential and empower their career development.<\/p>\n\n\n\n

Our very own Senior Talent Development Manager, Josh Felton, credits his career journey, moving from sales to talent development, to a manager who recognised and nurtured his unique abilities. This has inspired him to help foster an environment at Leyton where people feel free to be the best versions of themselves.<\/p>\n\n\n\n

“I think it’s incredible when people feel they can be themselves at work, and it’s an expectation I set with candidates,\u201d says Josh. \u201cWe’re not that company where you put everything about yourself in a cupboard\u201d, he adds. \u201cWe want everyone to come here and feel like they are adding to Leyton and adding to the culture here.\u201d<\/p>\n\n\n\n

For our Head of Sales Development, Jack Hankey, individual differences also extend into learning preferences. \u201cEveryone learns in different ways\u201d, say Jack. \u201cI know for me if someone sent me a ten-page document to read, it won\u2019t stick with me. I need someone to show me and explain things. But some people will learn brilliantly from reading a sheet of paper. That\u2019s fine, we\u2019ll adapt to what works for them. It\u2019s not one size fits all.<\/p>\n\n\n\n

\u201cOur coaching is all conversational. There’s no point coming in saying; \u2018right, we’re going to do this! Let\u2019s go!\u2019 It should be like, \u2018does that resonate with you? What are your key takeaways if it doesn’t resonate with you? Let\u2019s understand why, because maybe we’re going the wrong way about it.\u2019\u201d<\/p>\n\n\n\n

Josh agrees. \u201cWe\u2019re making some of the training and coaching material more accessible in terms of people\u2019s preferred approach to learning. For example, if people want to just dip into something like listen to a podcast or watch a video, or if they want to read something long-form; we\u2019re moving beyond just fitting the average user and making those broad, accessible options become available.\u201d<\/p>\n\n\n\n

Buying into people<\/h2>\n\n\n\n

At the end of the day, our goal is to foster a committed and passionate team here at Leyton. The key to unlocking this has been looking beyond just financial incentives and investing in people\u2019s personal and professional growth through mutual respect, collaboration and trust.<\/p>\n\n\n\n

\u201cWe trust people to take partial control of their own development, we invest in them, we want to know their opinions\u201d, says Josh. \u201cWhen people see that you’re going to take a genuine interest in them they’re more likely to take a genuine interest in the business.\u201d<\/p>\n\n\n\n

Jack agrees. \u201cIf you\u2019re adding value to them, it\u2019s really simple for them to buy into you and progress through how they want to work\u2026if they\u2019re able to buy into you they\u2019re able to want to work with<\/em> you as well as for <\/em>you.\u201d<\/p>\n\n\n\n

The importance of coaching<\/h2>\n\n\n\n

Jack articulates how building a coaching culture has positively impacted Leyton UK. \u201cCoaching is a kindness. You want to see people flourish.\u201d He describes a “payback culture” with individuals reciprocating the support and coaching they’ve received, creating a collaborative and supportive environment.<\/p>\n\n\n\n

Coaching played a pivotal role in his own life, with his past in sports coaching inspiring him to invest in the development of his sales teams. Jack’s focus on coaching goes beyond merely instructing; it involves instilling belief and creating a culture of continuous improvement.<\/p>\n\n\n\n

\u201cWhen coaching tennis, you don\u2019t just tell someone how to hit a forehand. You drill it with them, and you encourage their progress by telling them how amazing their shots are. It\u2019s a two-pronged approach of showing someone how to do something and installing in them the belief that they can do it.\u201d <\/p>\n\n\n\n

Coaching at Leyton is a two-way street. Team members actively contribute ideas and provide honest feedback, creating a dynamic coaching environment that fosters growth and innovation. \u201cI encourage people to push me into thinking differently,\u201d Jack concludes.<\/p>\n\n\n\n

Josh agrees about the importance of embracing feedback during training and coaching. \u201cI love feedback. Feedback’s one of my favourite things because it means that people are engaged. I think good, bad or ugly, you learn from it, and I think that’s a big thing at Leyton. We have a feedback loop here. We feedback to them to help them develop, and they feedback to us on how we can improve our training.\u201d<\/p>\n\n\n\n

Bring your unique skills to Leyton<\/h2>\n\n\n\n

Our approach to talent development and sales enablement prioritises understanding and adapting to different learning styles, making our training and coaching methods more accessible and effective. We firmly believe that this focus on personalisation and inclusivity fuels our growth and success. We don’t just acknowledge your individuality – we celebrate it, nurture it, and let it shape our culture.<\/p>\n\n\n\n

If you’re someone who thrives in an environment that respects and utilises your unique abilities, then Leyton UK could be the perfect place for your career growth.<\/p>\n\n\n\n

Are you interested in a career at Leyton? Discover how to <\/em>empower your career.<\/em><\/a><\/p>\n\n\n\n

If you enjoyed this article, you might also like:<\/p>\n\n\n\n

How we\u2019re welcoming women in STEM at Leyton UK<\/a><\/p>\n\n\n

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